Accessibility Statement

Commitment to Accessibility

We are committed to making our website accessible to all users, regardless of their abilities or the technology they use. We continuously work to improve the usability and accessibility of our digital services.

Compliance Status

This website strives to meet the requirements of the Web Content Accessibility Guidelines (WCAG 2.1, Level AA) as well as applicable national accessibility regulations.

We endeavour to ensure that our content is:

• Perceivable

• Operable

• Understandable

• Robust

Measures to Support Accessibility

We take the following measures to ensure accessibility:

• Continuous review and improvement of our website

• Application of accessible design and development standards

• Regular testing with assistive technologies

Non-Accessible Content

Although we strive for full accessibility, some parts of this website may not yet be fully accessible. We are actively working to resolve these issues.

The following content is currently not fully accessible:

• “Bubble” Design Elements

  • Reason: The light-coloured bubbles do not meet contrast requirements.

  • Planned Resolution: None, as these elements do not impair the overall readability of the website.

• Missing Alt Text for Images

  • Reason: Not required at the launch of the website.

  • Planned Resolution: 2026

  • Responsibility: Lies with the operator of the respective bike-sharing system and is therefore not in every case the responsibility of the website host, nextbike GmbH.

Feedback and Contact

If you encounter any accessibility barriers on our website or have suggestions for improvement, please contact us:

• Email: kundenservice@nextbike.de

We will respond to your inquiry as quickly as possible.

Date of Statement

This statement was last updated on: July 20, 2026